Privacy & Health Policy

Last Updated: April 16, 2026

Nature's Healing Massage LLC ("we," "us," or "our") is committed to protecting the privacy of our clients and website visitors. This policy describes how we collect, use, and safeguard the information you provide through https://www.natureshealingmassage.com.

1. Information We Collect

We collect information to provide high-quality therapeutic services and a seamless booking experience. This includes:

  • Contact Information: Name, email address, and phone number provided during booking or inquiry.

  • Health Information: Detailed health history, surgical dates, and intake forms required for safe massage therapy, including specific concerns like lymphatic needs or post-operative recovery.

  • Technical Data: IP addresses and site usage data via Google Tag Manager and Meta Conversions API (CAPI) to optimize our digital marketing.

2. HIPAA & Health Information Privacy

Nature’s Healing Massage LLC is committed to protecting the privacy of your protected health information (PHI). We collect clinical data solely to provide safe and effective therapeutic care.

Your health records are stored within a HIPAA-compliant electronic system (mangomint). We maintain strict administrative, technical, and physical safeguards to ensure the confidentiality of your records. We do not disclose your health information to third parties without your written authorization, except as required for treatment, payment, or healthcare operations.

3. Medical Disclaimer

The information provided on this website is for educational purposes only and is not intended as a substitute for professional medical advice, diagnosis, or treatment.

Nature’s Healing Massage LLC and its practitioners are Licensed Massage Therapists (LMT), not medical doctors or primary care providers. Massage therapy is not a substitute for medical examination or diagnosis. Always seek the advice of your physician or other qualified health provider with any questions you may have regarding a medical condition or post-surgical recovery.

4. How We Use Your Information

Your data is used specifically to:

  • Manage and confirm your appointments.

  • Customize therapeutic treatments (MLD, Deep Tissue, etc.) to your specific health needs.

  • Send appointment reminders and requested business updates.

  • Analyze website traffic to improve our local SEO and user experience.

5. Cookie & Tracking Policy

We use cookies and similar technologies (such as the Meta Pixel and Google Tag Manager) to enhance your browsing experience, analyze site traffic, and serve relevant advertisements. These cookies help us understand which therapeutic services are most helpful to our community. You can adjust your browser settings to refuse cookies, though some features of our booking system may not function properly as a result.

6. Third-Party Sharing

We do not sell your data. We share information only with trusted service providers necessary for our operations, such as booking platforms (Vagaro) and secure payment processors. We may disclose information if required by law or to protect our professional rights.

7. Your Rights & SMS Consent

You have the right to request access to the personal data we hold about you or ask for its correction or deletion. By providing your phone number, you consent to receive transactional texts regarding your appointments. You may opt out of marketing messages at any time by replying "STOP."

For requests regarding your data, please contact us at: Email: [email protected] Address: 4111 E Valley Auto Dr, STE 101, Mesa, AZ 85206